How do I order HVAccess Accelerator?
You can order HVAccess Accelerator by calling 1-888-518-5906 or
1-845-756-5906
What is HVAccess Accelerator?
HVAccess Accelerator is a subscription-based service that increases the speed
at which you see Web pages. The service is designed for people who access the
Internet via a connection that's less than 200kbps.
How does HVAccess Accelerator work?
HVAccess Accelerator, powered by Propel, speeds up the delivery of Web pages
in three ways:
Compression—HVAccess Accelerator delivers text and
graphics more efficiently, using a proprietary compression technology that
significantly reduces the size of Web pages and page elements sent to your
browser. Caching—HVAccess Accelerator intelligently retains and
re-uses Web pages and page elements that have previously been sent to your
PC. That's why the longer HVAccess Accelerator is in use on your PC, the
faster your Web pages will load. Persistent Connections—HVAccess Accelerator
uses proprietary techniques to carefully manage and optimize the
communication between your modem and our network of servers through a
persistent connection. This eliminates the time wasted re-establishing and
closing TCP/IP connections.
How fast is HVAccess Accelerator?
HVAccess Accelerator brings you service that's up to five times faster than
regular dial-up speeds.
How does HVAccess Accelerator compare with DSL or cable modem
access?
HVAccess Accelerator is an affordable, software-only solution designed to
significantly enhance Web access over low-speed (less than 200 kbps)
connections. DSL and cable modems provide high-speed service through
telephone or cable lines.
DSL and cable are broadband technologies, which means
they provide faster service than the enhanced dial-up service HVAccess
Accelerator brings you. However, HVAccess Accelerator service is considerably
less expensive than DSL or cable, and is available wherever dial-up access is
available.
Does everything on my computer move faster? What kind of Web
content does HVAccess Accelerator speed up?
HVAccess Accelerator improves delivery speeds for everything that's
Web-based. You'll see an improvement in load times for:
Web pages
Most graphics and photos—including .jpeg and .gif files and most Flash
images
Browser-based emails
Rich media (or html) emails
The speed of your dial-up service will stay the same with respect to:
Streaming media, audio, and video files
Secure pages—like the ones used for online banking and shopping
MP3 files and executable programs
Does HVAccess Accelerator speed up the retrieval and delivery of
email?
HVAccess Accelerator speeds up Web-based email programs (like HVAccess
WebMail). When it comes to non-Web-based email programs (like Outlook),
you'll notice a difference when you open an email that contains .gif files,
.jpeg files, and Flash graphics. HVAccess Accelerator only speeds up embedded
HTML images.
Is my HVAccess Accelerator service always on?
Yes. HVAccess Accelerator is automatically on whenever you use your browser
to access the Internet.
Does HVAccess Accelerator work with Virtual Private Networks
(VPNs)?
VPNs provide remote users with secure access to corporate Intranets. VPN
traffic is usually encrypted. For this reason, HVAccess Accelerator does not
speed up Web pages accessed over VPNs. However, HVAccess Accelerator
automatically allows non-accelerated surfing of VPN pages. When HVAccess
Accelerator is accessing VPN pages, a yellow triangle (similar to a yield
sign) appears in the taskbar to let you know that the service is temporarily
unavailable.
Is HVAccess Accelerator compatible with personal firewalls and ad
blockers?
Yes. HVAccess Accelerator is compatible with most ad blockers, popup
stoppers, personal firewalls, and other utilities. In some cases, minor
adjustment to your configuration is needed. If you have any trouble
configuring HVAccess Accelerator with one of our other services, please
contact us.
How do I install HVAccess Accelerator?
When you sign up for HVAccess Accelerator, we'll send you a confirmation
email that includes information about how to install HVAccess Accelerator.
You'll also find easy-to-follow instructions by following the link below:
How can I tell that HVAccess Accelerator is properly installed?
If HVAccess Accelerator is installed on your computer, you'll see a small,
blue, propeller-like icon in the Windows taskbar area near your system clock.
What are the minimum system requirements for HVAccess Accelerator?
HVAccess Accelerator works with most Microsoft® Windows™-based personal
computers in use today, including virtually all PCs purchased within the last
4 years.
Platforms
Windows 98/NT 4.0/2000/ME/XP
Browsers
IE 5.0 or later
Netscape 4.7 or later
MSN Explorer
System Requirements
Available disk space—25 MB (135 MB recommended)
Total system memory (RAM)—32 MB (64 MB highly recommended)
Is HVAccess Accelerator available for Macintosh?
Not at this time.
How much does HVAccess Accelerator cost?
HVAccess Accelerator is available as an add on to
our regular Untimed Access account for an additional $5.00 per month.
Does HVAccess Accelerator require any special hardware or
equipment?
No. HVAccess Accelerator doesn't require any special hardware or equipment.
You'll receive an email with easy-to-follow instructions for installing
HVAccess Accelerator when you order HVAccess Accelerator, our premium dial-up
service plan.
How long does it take to download HVAccess Accelerator?
It takes approximately 5-10 minutes to download HVAccess Accelerator, based
on the speed of your modem and the processing speed of your computer.
I travel with my computer. Can I use HVAccess Accelerator when I'm
away from home?
Yes. You should have no trouble using HVAccess Accelerator on the road as
long as you are accessing the Internet through a dial-up connection in the U.S. or Canada and your computer meets
the minimum system requirements for HVAccess Accelerator service.
